![]() ![]() Disable any custom key remapping applications.Review the documentation for your antivirus software for instructions on how to disable secure keyboard. Note: Secure keyboard configuration prevents other applications on your computer or the network from detecting and recording what you type in a particular application. Disable any secure keyboard features in your antivirus software settings.Reboot the WorkSpace from the Amazon WorkSpaces console.Verify that you are using the latest Amazon WorkSpaces client.Confirm that the keyboard works as expected when using local machine to rule out an issue with the keyboard hardware.Note: If you are using macOS Catalina 10.15, see Amazon WorkSpaces macOS client application. To troubleshoot keyboard issues when using Amazon WorkSpaces, follow these steps: ![]()
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